Lyanne Nathaniel

Head Retail & Customer Experience, SHRM India

An MBA graduate from the University of West London with over 14 years of work experience across India and the UK. She has been a part of the SHRM India team for over a decade has worked in the areas of operations, events, trade support, research, business development and strategic management across organizations such as J.P. Morgan, DHL UK and Market Probe Europe. She is currently heading Retail Products Pan India and drives Memberships, Certifications, Virtual Professional Development Programs and other key initiatives. She has also been an integral part in launching the SHRM Certifications across India and Bangladesh.