Senior Service Delivery Manager, Professional Services, Skillsoft
- Nirmala is the Service Delivery Manager of Skillsoft’s Professional Services, India team. In this role Nirmala is dedicated to the management and support of the Skillsoft solution, in alignment with the Customer’s corporate learning strategy.
- Nirmala has spent over 3 decades in leadership positions with leading Software Services organizations, where she held positions like
- Head Global Quality Assurance
- Head Project Management Office
- Head Global Learning Operations
- An alumnus of London School of Economics, Nirmala is a Certified Project Management Professional (PMP)
- Nirmala has facilitated several Leadership training programs and has played the role of a coach and a facilitator in implementing such programs.
- She is a frequent participant in panel discussions and presenter in leading industry conferences