Sushma Kumar

Professional Services Delivery Director, SHL

Sushma Kumar is a member of the SHL India Leadership team. She is an Experienced Talent and Learning Leader with 20 years of expertise in leading start-up teams, large scale, high value talent transformation projects across Industry and consulting organizations. Through her tenure, Sushma has worked with many large Indian and multinational organizations leading learning and talent functions and projects for large scale talent and capability building projects. Having worked and led teams across the US, UK and Asia, Sushma has global experience of working with multicultural teams. Her clientele includes BFSI, IT/ITES, FMCG, E-commerce, Manufacturing, Conglomerates, Media & Entertainment and Management Consulting.

Sushma draws her insights on talent strategy and talent development from her years of experience as well as acquired knowledge of using tolls and frameworks. She has several additional certifications including EQ-I 2.0 and EQ Assessor 360,MHS, Canada, Adept-15 assessor from Aon, Profile XT Assessor from Profiles International, USA, and Instructional

Design, CRI and IMD certified from CEP Worldwide, Georgia, US. She is also a practicing coach and has completed her coach training from Erikson International

Some of her accomplishments include setting up end to end client Zee Leadership Academy, HSBC HR Academy, ABG Finance Academy while she was at KPMG leading the practice of KPMG learning Academy. At Aon Hewitt, she led the design team and created flagship programmes including certified M&A professional, certified learning and development professional and certified talent acquisition professional. At JP Morgan, she was responsible for learning and talent needs for a span of 28,000 + employees across India, Philippines and Latin America, for both captive and vendor sites.

During her career, Sushma has worked with a number of blue chip organizations. Her client list includes Reliance, Aditya Birla Group, Vedanta , Vodafone, Piramal, L&T, Sapient, BCG, Aon Hewitt, Mercer, KPMG, PWC, Credit Suisse, JP Morgan, RPG, Flipkart, Sodexo, Accenture, Cognizant, Capgemini, Zee, BCCL, Genpact,

Sushma holds a Bachelors in commerce and a host of domain and Leadership certifications from Harvard, ISB and Case Wester University. She speaks English and Hindi