Saurabh is a seasoned and dynamic leader with a passion for driving change and elevating customer experience through technology. With an illustrious career spanning diverse industries like manufacturing, hi-tech, financial services, and startups, Saurabh's expertise is globally recognized with extensive work experience in India, USA, and Singapore, with renowned companies such as GE, UBS, Cognizant, and Dell.
Currently, Saurabh holds a senior leadership role as the Global Head of Enterprise Ops & Strategic Initiatives at First Source. In this capacity, he leads pivotal areas including Global WFM, First Intelligence Digital Cockpit, and Operations Risk Management, propelling the organization towards unmatched growth and success.
As a visionary leader, Saurabh prioritizes solutions-driven approaches, customer-centricity, and exhibits remarkable business acumen. With over 24 years of progressive experience across the globe in Program Management and Operations functions, he has mastered the art of blending creativity with strategic thinking to spearhead transformative initiatives that yield tangible results.