In a world transformed, we are facing unprecedented disruption. The future is filled with Volatility however, one thing stands out clearly – Tomorrow belongs to those who leverage Human Potential Exponentiated by Technology.
SHRM Tech is recognized as the definitive platform for identifying path breaking innovations, evolving people practices and cutting-edge technologies that shape Work, the Worker and the Workplace. Join #SHRMTech21 to explore the solutions and big ideas that will define success in the new world of work.
Learn about the latest and most relevant WorkTechsolutions and their impact on people practices at SHRMTech’21. Here’s what you’ll take back:
President & CEO, SHRM
Johnny C. Taylor, Jr., SHRM-SCP, is President and Chief Executive Officer of SHRM, the Society for Human Resource Management.
With over 300,000 members in 165 countries, SHRM is the largest HR professional association in the world, impacting the lives of 115 million workers every day.
As a global leader on the future of employment, culture and leadership, Mr. Taylor is a sought-after voice on all matters affecting work, workers and the workplace. He is frequently asked to testify before Congress on critical workforce issues and authors a weekly column, “Ask HR,” in USA Today.
Mr. Taylor’s career spans over 20 years as a lawyer, human resources executive and CEO in both the not-for-profit and for-profit space. He has held senior and chief executive roles at IAC/Interactive Corp, Viacom’s Paramount Pictures and Blockbuster Entertainment Group, McGuireWoods LLC, and Compass Group USA. Most recently, Mr. Taylor was President and Chief Executive Officer of the Thurgood Marshall College Fund.
He is a member of the White House American Workforce Policy Advisory Board and was appointed by President Donald Trump as Chairman of the President’s Advisory Board on Historically Black Colleges and Universities. He serves on the boards of the University of Miami, Jobs for America’s Graduates and the American Red Cross and as an adviser to Safe Streets & Second Chances. He is licensed to practice law in Florida, Illinois and Washington, D.C.
Co-Founder & Chief Spiritual Officer, The Ken Blanchard Companies
With a passion to turn every leader into a servant leader, Ken Blanchard shares his insightful and powerful message with audiences around the world through speeches, consulting services, and bestselling books. Universally characterized by his friends, colleagues, and clients as one of the most influential and compassionate leadership experts in the world, Ken is respected for his lifetime of groundbreaking research and thought leadership. In fact, few people have influenced the day-to-day management of people and companies more than Ken Blanchard.
When Ken speaks, he speaks from the heart with warmth and humor. No matter how large the audience, he is able to communicate with each person as if the two of them were alone and talking one on one. Ken is a sophisticated storyteller with a knack for making the seemingly complex easy to understand.
Dr. Ken Blanchard is the cofounder and Chief Spiritual Officer of The Ken Blanchard Companies®, an international management training and consulting firm that he and his wife, Margie Blanchard, began in 1979 in San Diego, California. In addition to being a renowned speaker and consultant, Ken is a trustee emeritus of the Board of Trustees at his alma mater, Cornell University, and he also teaches students in the Master of Science in Executive Leadership Program at the University of San Diego.
Ken’s impact as an author is far reaching. His iconic 1982 classic, The One Minute Manager®, coauthored with Spencer Johnson, has sold more than 13 million copies and remains on bestseller lists today. In the past three decades he has authored or coauthored 60 books whose combined sales total more than 21 million copies. His groundbreaking works-including Raving Fans, The Secret, and Leading at a Higher Level, to name just a few—have been translated into more than 42 languages. In 2005 Ken was inducted into Amazon’s Hall of Fame as one of the top 25 bestselling authors of all time.
Ken has received many awards and honors for his contributions in the fields of management, leadership, and speaking. The National Speakers Association awarded him its highest honor, the Council of Peers Award of Excellence. He was inducted into the HRD Hall of Fame by Training magazine and Lakewood Conferences, and he received the Golden Gavel award from Toastmasters International. Ken also received the Thought Leadership Award for continued support of work-related learning and performance by ISA, The Association of Learning Providers.
Born in New Jersey and raised in New York, Ken received his master’s degree from Colgate University and his bachelor’s and doctorate degrees from Cornell University.
Workforce Diversity Director, Google
Sally Hornick Anderson, SHRM-SCP, is the Workforce Diversity Director at Google, leading a team of Diversity Business Partners, Diversity Program Managers, and Retention and Progression Consultants. Prior to this role, she was the Director of the Americas Organizational Development Practice. Sally also was the Head of PeopleDev in the Global Business Organization, and worked with Sales teams as a HR Business Partner for 10 years at Google and DoubleClick.
Sally started her career with Human Resources at Hyatt Hotel's Corporate Office. She graduated from the Pennsylvania State University with a B.S. in Hotel, Restaurant and Institutional Management.
She is a member of the SHRM Board of Directors and is a three term past President of Chicago SHRM.
The Penn State Alumni Association recognized Sally as the 2005 Recent Alumnus of the Year, and as the 2016 Outstanding Alumni Council Member. The Illinois Diversity Council recognized Sally with the "Most Powerful & Influential Women Award" in April 2016. Crain's recognized Sally as a 2020 Notable Leaders in HR.
Sally has lived in the Chicago area for 20 years with her husband and their three children.
Bollywood & Hollywood Actor & Author
Kabir is known for his philanthropic and social causes. He is the Honorary Band Ambassador of SightSavers India which give sight to the visually challenged, and of Care & Share Italia which educates and looks after street children from school to university in Andhra Pradesh and Telangana.
In Europe, Kabir’s iconic role in the Sandokan television series broke all viewership records. In India, Kabir has done close to seventy Bollywood films, famously starring with Rekha in Khoon Bhari Maang. Worldwide, Kabir is probably best known for his role as the villain in the James Bond film Octopussy, and for his star turn in The Bold and the Beautiful, one of the world’s most watched shows. His credits include starring with Michael Caine in Ashanti and Roddy McDowall in Thief of Baghdad, and playing the title role in the Italian film The Black Pirate (Il Corsaro Nero). On American television, he has appeared in Highlander, Murder She Wrote, Magnum, P.I., Dynasty, and many HBO mini-series. On stage, he starred in John Murrell’s Taj at the Luminato Festival in Canada, and M.M. Kaye’s The Far Pavilions in London’s West End.
Kabir lives with his wife Parveen Dusanj, a producer, in Juhu, Mumbai. He is writing his next book, continues to act and is a commentator on television. He voices ad films and documentaries and travels regularly to his three favourite cities - Rome, London, and Los Angeles. For Kabir, all the world’s a stage.
CEO, HRU Technical Resources & Top 10 Global HR Tech Infuencer
Tim Sackett, SHRM, SCP, SPHR is the President of HRU Technical Resources a leading IT and Engineering Staffing firm headquartered in Lansing, MI. Tim has 20 years of combined Executive HR and Talent Acquisition experience, working for Fortune 500 companies in healthcare, retail, dining and technology. Tim is a highly sought after national speaker on leadership, talent acquisition and HR execution. He also is a prolific writer in the HR and Talent space, writing for Fistful of Talent and his blog The Tim Sackett Project.
Executive VP & Chief People Officer, Booz Allen Hamilton
Betty serves as Executive Vice President and Chief People Officer at Booz Allen Hamilton (NYSE: BAH) and a member of its Leadership Team. In this role, she oversees the people services functions and strategy for a global workforce of more than 27,000 people.
Since joining the firm in 2008, Betty has been instrumental to Booz Allen’s workforce transformation as the firm has deepened investments in innovation, advanced technology, and highly skilled talent and reshaped its portfolio toward mission-critical, high-margin solutions.
A pioneer in human capital strategy, Betty drives forward-leaning workforce initiatives with a particular focus on diversity, equity, and inclusion (DEI), culture and change, holistic employee wellness, employee engagement, and technical skill building. She led a complete reimagining of the firm’s employee value proposition and executive talent management processes, as well as the reshaping of recruitment, retention, and development programs. Under her leadership, Booz Allen has received numerous awards and recognitions for its workplace, culture, employer brand, DEI, and more.
Her prior corporate experience includes VP, Human Resources at Fannie Mae (1993 – 2008) and several senior Human Resource positions at IBM.
Betty holds a Master of Science degree in Human Resources and Personnel Management from American University in Washington, D.C. and is SHRM-SCP certified. She is member of the Board of Directors for SHRM, a member of the National Association of Corporate Directors (NACD), and a founding member of Chief DC. She was recognized in 2019 as a Top 10 HR Exec to Watch by Washington Executive and in 2015 with the Activist Woman of Excellence Award by the National Association of Female Executive.
CIO-Business & Technology Transformation Leader, United States Postal Service
A catalyst for industry-defining innovation, Pritha oversees one of the world’s largest technology infrastructures. With breadth and depth of expertise across a range of verticals, from marketing to technology, she has been tapped to steward critical change in every role of her career. Today she serves as the Chief Information Officer of the United States Postal Service, where she is working to re-envision and transform the enterprise for greater performance and innovation at scale.
Pritha currently is focused on modernizing the USPS CIO organization to meet the demands of an increasingly competitive market environment, overseeing an operation that processes more than 90 petabytes of data a year. Recognized for her political savvy in a public organization that must perform like a private company, she builds win-win collaborations in a highly matrixed environment. As Vice President of Information Technology at USPS, she oversaw the organizational restructuring and evolution to Enterprise Architecture frameworks that embrace Cloud/Edge, Event Streaming, DevSecOps, Machine Learning, and AI models to drive its strategic goals for industry-leading customer experience, team collaboration, and performance. Pritha broke through silos and significantly boosted cross-organization collaboration through the introduction of future of work platforms, a multi-cloud environment, and modern collaboration tools, as well as stewarded a new focus on highly-skilled technologists from IT generalists.
Prior to that, as Vice President of Mail Entry and Payment Technology, she transformed the USPS business enterprise and mailing industry. Pritha oversaw widescale product and service innovations for end-to-end customer visibility and evolution to a modern mail supply chain, including electronic manifests, verification, and payment systems contributing to an annual of more than $40B revenue, $200M savings, more than $100M short paid revenue capture, and boosting customer satisfaction from a low 70% to 96%.
Pritha has been honored with numerous awards, including recognition for superior achievement and the Postmaster General Award., as well as being named a Top Boss in IT by Fedscoop in 2021. She holds a Bachelor of Science degree in computer science from the University of Maryland and a Master of Business Administration degree from Georgetown University. She is a Lean Six Sigma Executive Green Belt.
Key Note Speaker, Trainer & Author
Jason Lauritsen is transforming management as a keynote speaker, trainer, and author. He liberates managers from outdated and inhumane practices so they can cultivate human potential at work and improve people’s lives.
Jason’s advice and teachings are informed by decades of experience as an entrepreneur, corporate executive, and employee engagement researcher. His insights have been described as a “secret weapon” by leaders who strive to create a more engaging and human work experience for their people.
He’s known for his authentic and vulnerable storytelling that challenges you to see things differently. It’s nearly impossible to come away from an interaction with Jason without having your perspective on management changed.
His passion for fixing management likely started with his very first (and very awkward) supervisory job on a corn detasseling crew when he was twelve years old. From there, his relentless curiosity about human behavior and a series of terrible job experiences over the following decades galvanized his commitment to find a better way.
His experience ranges from startup CEO to Fortune 1000 executive. He also spent several years leading the Best Places to Work program for an HR technology company, where he gained deep insight into some of the best workplaces in the world.
Jason is the author of two books, Unlocking High Performance: How to use performance management to engage and empower employees to reach their full potential and Social Gravity: Harnessing the Natural Laws of Relationships.
CEO, SHRM India & Business Head - APAC & MENA
Achal Khanna is the CEO for SHRM India and Asia Pacific Head for Business Development. SHRM India is a wholly owned subsidiary of the Society for Human Resource Management (SHRM), which is the world’s largest association devoted to human resource management with more than 2,90,000 members worldwide.
Achal is responsible for leading the India operations of SHRM, as well as Asia Pacific operations including Middle-East. She serves on the global SHRM Leadership Team and is responsible for building the brand, expanding its business and developing professional relationships with government agencies, and other HR and business associations in the region.
Achal has over 30 years of work experience. Prior to joining SHRM, she was Managing Director for Kelly India operations; Vice President for GE; and Country Manager for Polaroid India. She has also worked with Dupont, ITC and Cosmo Group in various capacities.
She is a recipient of the “Best Women Executive in India” award.
Achal holds a Bachelor’s degree in Economics; a Master’s Degree in English Literature and she is an MBA from Delhi.
Chief Research Officer, Managing Partner, Sapient Insights
Stacey Harris is Chief Research Officer, and a Managing Partner for Sapient Insights Group a Research and Consulting firm focused on helping clients use data and insights to achieve organizational outcomes. She also oversees Sierra-Cedar’s industry research work, including the esteemed Annual HR Systems Survey and White Paper, now in its 23rd year, and sits on the IHIRM Board of Directors, overseeing strategy and education in her role as Vice Chair. Stacey is listed in HR Executive Magazines Top 100 HR Tech Influencers list and is a frequent speaker at HR events both in the U.S. and abroad and co-hosts the HR Tech Weekly Radio Show at HR Examiner.com.
Chief Knowledge Officer, SHRM
Alexander Alonso, PhD, SHRM-SCP is the Society for Human Resource Management's (SHRM's) Chief Knowledge Officer leading operations for SHRM Certification, Research functions, SHRM's Paragon Labs, and SHRM Foundation. During his career, he has led numerous global business initiatives with the aim of unleashing human potential through evidence-based management. His works have been published in top peer-reviewed journals and he has published several books including The Price of Pettiness, a guide to enhancing workplace culture. His works have been recognized by groups such as the American Psychological Association for their contribution to real-world issues having received more than $10 million in research funding from well-known foundations. Dr. Alonso serves as a columnist analyzing major trends in the workforce for The Industrial Psychologist and HR Magazine. In addition, he has served on several professional society boards including the SIOP and the Personnel Testing Council of Metropolitan Washington. Dr. Alonso is a Fellow of the Society of Industrial & Organizational Psychology, Division 14 of the American Psychological Association. He received his doctorate in industrial-organizational psychology from Florida International University in 2003.
Global Director - Caltech Executive Education, CEO, The Preparation Company
Hari consults with Chief Executive Officers, Chief Transformation Officers, Chief Digital Officers and Chief HR Officers in shaping a strategy for a new disruptive world. He is based in Los Angeles.
Hari defines agility as being ‘At The Speed Of The Customer’. He believes that strategy in a new world is driven by multi industry influences making every company a platform, technology and data company.
He is a Caltech CTME Faculty and teaches strategy & transformation. He has over 25 years of industry and consulting experience across 55+ Countries.
He brings this thinking to creating imaginative, creative and futuristic people strategies for companies that blur the lines between industries, customer and employees, humans and technology. He is known for his work in areas of Agile HR and Reimagining Work through a one-of-its-kind diagnostic he developed.
Head - Data & Analytics, Digital Enterprise Transformation Unit, HiTech, TCS
Head for Data & Analytics at HiTech BU TCS, Shobhna Bansal is primarily assisting High Technology customers by providing cloud based data and analytics solutions, strategizing roadmap for their cloud data platform and analytics led digital transformation.
CEO & Co-Founder, Tydy
Kiran Menon is the CEO and Co-Founder of Tydy, a global leader in virtual and automated employee onboarding & experience management.
Kiran Menon’s entrepreneurial journey began in college, when he started his first CSR consultancy in 2003. During his 17+ years of experience in consulting and sales, he has worked across multiple geographies including Europe, USA and Asia.
Kiran moved back to India in 2012 to start Tydy, a solution that reimagines the employee experience, from onboarding to offboarding. Under his leadership, Tydy has transformed the employee onboarding process for leading brands like Unilever, ABInBev, EXL and Airtel, to name a few.
CHRO, RIL - Hydrocarbons
Ashwani Prashara is the CHRO, RIL – Hydrocarbons. He has over 35 years of global experience across the entire gamut of HR with expertise in driving HR transformational initiatives, Change Management, HR Capability Building and Industrial Relations. He has previously served in various HR leadership positions across companies such as Honeywell, Whirlpool, BILT.
Head HR - Indian Subcontinent, Philips
Vishpala leads HR for Philips in India and Area countries. She is responsible for HR across Market Commercial Operations, Philips Innovation Campus, Healthcare Innovation Centre, Global Business Services and Factories located in India. As part of the India Management Team, she spearheads the people and talent agenda to support business growth enabling Philips to get closer to its commitment of improving 3 billion lives a year by 2030. Prior to Philips, Vishpala was with Uber Technologies where she was the Regional HR Director for Asia-Pacific leading HR across 12 countries and all lines of businesses like Rides, EATS, Engineering, Community Operations & Customer Support. She joined Uber in 2017 and was part of the leadership team responsible in driving the transformative growth in the region as well as enabling the HR function as the company went public in 2019.
Prior to Uber, she was with American Express for 12 year and her last role was Vice President & Head HR, where she was leading Human Resources for American Express in India across P&L, Servicing and Capability LOB’s comprising a diverse workforce of 12000+ employees. She has held positions in Hewitt Associates and Cognizant Technology Solutions prior to American Express. Her experience includes driving change, leadership enablement, employee brand communication, organization-effectiveness, diversity & inclusion and leading innovative HR programs.
Vishpala served as a Board member of the national executive board of NHRDN (National HR Development Network) 2015-2019 and led their Young Minds Advisory Board aimed at enhancing capabilities of young HR professionals in the country.
An avid proponent to the cause of developing women leaders across walks of society, she lends her time in mentoring women professionals. She is passionate about leading innovative and sustainable HR practices with measurable impact and being a strong talent advocate. She has been honored with the “HR Influencer Award 2019” by Jombay, “LinkedIn Power Profile in HR 2018” “Women Super Achiever Award” World HRD Congress in 2016.
She is based in Gurgaon with her husband and two children and loves to travel and experience different cultures. A sportsperson, Vishpala has represented Andhra Pradesh/University as a national level shuttle badminton player.
Partner - Leader, Human Capital Consulting, Deloitte
Gaurav Lahiri is a Partner with Deloitte Consulting. He leads the Human Capital Service area based out of Delhi. He brings significant experience in consulting, focusing primarily on organization transformation, leadership development and M&A.
Gaurav works with clients to align their organizations with their strategic agenda – this includes reviewing strategies, designing organization structures, implementing talent management programs and formulating reward strategies to drive performance and motivation.
VP & Head – Corporate HR, Larsen & Toubro Ltd.
Vice- President & Head – Corporate Human Resources, Larsen & Toubro Limited, an Indian Multi-national Conglomerate with varied interest in basic and heavy engineering, construction, realty, manufacturing of capital goods, information technology, and financial services.
A highly result oriented, HR professional with 32 years of experience in Engineering & Construction Industry with proven experience in successfully planning, designing, implementing and managing various Strategic HR Initiatives. He has varied experience including International exposure in Middle East & Africa Region. Has expertise in the area of Talent Acquisition, Talent Management, Leadership Development, Change Management and OD processes. Has implemented various new age digital solution in HR for delivering business results.
Founder & CEO, Ignite Global
Master storyteller, passionate educator and trend translator, Kim Seeling Smith helps organisations move from disruptable to indestructible in the post-pandemic world.
Kim is a leading Future of Work Expert. She has literally had a seat at the table with Richard Branson, was named a Top 101 Global Influencer on Employee Engagement, wrote THE how to guide on 1:1 employee check-ins, Mind Reading for Managers, and co-wrote a book with mega author Brian Tracy. You will frequently see Kim on The Today Show and in Forbes, the AFR and the SMH.
Regional Head - IT Partner Management, Siemens
About three decades of international sales and leadership experience in information technology and digital transformation, working in Asian countries, collaborating with global multi-cultural teams in leadership roles on service provider and end user enterprises. I deliver value-based outcomes, drive change and adoption of solutions & services globally in a multi-cultural environment across varied industries like Manufacturing, Airports, Healthcare, Banking and IT Services; to achieve high customer satisfaction and customer/user experience.
I use my experiences and continually learn to develop myself & help people I collaborate with succeed through coaching, mentoring and guidance.
I’m an ally for diversity, equity and inclusion; influencing change in mindset and action towards an equitable world around me.
Head L&D, CGI
Anil Santhapuri is a values-based and results-oriented Talent & OD professional, with 18 years of professional experience in the areas of talent management, learning & leadership development and consulting. In his current role as Director, Learning and Development for CGI APAC. His career span includes organizations like Western Union, HCL Technologies, CGI Information Systems, Mahindra Satyam and iGate Global Solutions, where he has designed and delivered award-winning talent initiatives.
He is a two-time “Learning in Practice award” winner both in 2017 and 2018 from Chief Learning Officer (CLO) Magazine, USA. In March 2012, Anil was also recognized as one of the "Top 10 Training & OD Professional Globally" by Training Magazine. In October 2017, Western Union was recognized as “#1 Organization for Learning” by ATD BEST. In 2018, Anil was also listed as an Emerging HR Leader in India, by Jombay in their HR40Under40 list. In 2021, he was recognized by World HRD Congress as one of the “Most Fabulous Training and Development Leaders in India”.
He is a digital transformation enthusiast and is currently a Technical Advisory Board member for Global Skill Development Council (GSDC) - an independent, third-party, vendor neutral, international credentialing and certification organization for latest technologies like: Blockchain, Six Sigma, DevOps, Cloud, ITSM, ISO, Agile and L&D professionals. Anil is also contributing to Indian Society for Training and Development (ISTD) as an adjunct teaching faculty for the topics of Learning and Development and Organization Design.
Anil is a passionate believer in empowering people through learning and is a ACC certified coach from International Coach Federation (ICF). His other passions and interests include writing poetry, practice of Vipassana meditation and inculcating values-based leadership in all walks of life.
CHRO, L&T Technology Services
M Lakshmanan (Laks) is Chief Human Resources Officer of L&T Technology Services. He heads the Global Human Resources Function for L&T Technology Services.
Lakshmanan has over 25 years of work experience. Lakshmanan started his career in the Central Government / Public Sector Service and moved to IT Industry 2 decades ago. Lakshmanan worked for companies viz. Hexaware, Mphasis and Cap Gemini until 2012. During his career in IT industry, he held Global responsibilities in Human Resources function at Mphasis and Cap Gemini (formerly Patni Computers Limited). Lakshmanan joined Larsen & Toubro in January 2013.
Lakshmanan is HR Leader and a Global Talent Management professional with extensive experience in Compensation and Benefits, Talent Assessments, Talent Acquisition, M&As, Immigration, Global Mobility, Enterprise Process improvements and Operations.
Lakshmanan is an active member of NHRDN and is the President of NHRDN, Mumbai Chapter (2017-19) and was the General Secretary of NHRDN, Mumbai Chapter (2015-17). Lakshmanan is a Post Graduate specialized in Personnel Management and Industrial Relations and is a Certified OD practioner from National Training Laboratory, USA.
Lakshmanan is passionate about the Skill India mission and supports an NGO working the field of Education for under priviledged children in India.
VP - HR, Urban Company
HR generalist with 9+ years of diverse experience across roles (Business Partnering, Learning, Recruitment, Operations) industries (Transport, Logistics, Corporate) and business types (large global organization, technology startup)
SHRM Advisor & Co-Founder, Salto Dee Fe
Rajan works in the area of Business Enablement and Leapfrogging Organisations to the next orbit of growth. His ﬁrm focuses on 4 practice areas - Talent Management, Organisation Transformation, Executive Search and Leadership Skilling. He and his team has cre-ated the revolutionary One Minute Feedback mobile application tool, Karma Notes.
Rajan has a rich and varied 28 years experience in Human Re-sources . He does cuNng edge Talent Management work with Marc Eﬀron for Fortune 100 companies across the globe, closer home he is involved with Harvard Business Press, Stanford Seed and SHRM advising, consulting, teaching and coaching their clients.
For the past 9 years Rajan has been consulting, advising, training, coaching and launching organisations in their next growth orbit. He has worked with over 100 clients in varied sectors including Fortune 100 Global, Indian private and public sector companies. His clients seek his advice to solve complex Talent/ Performance Management issues, build robust Talent strategies and Transform Organisations.
Since 1992, Rajan has garnered his expertise through hard-won experience across multiple sectors – in manufacturing industry he worked with Eicher and Ballarpur Industries, in FMCG with Coca Cola, and in consul;ng with Eicher Consultancy Services (ECS), before geNng into ﬁnancial services with Max New York Life Insurance (MNYL). He spent over a decade in the ﬁnancial services industry.
In his corporate career, Rajan has been instrumental in seNng up HR functions, formulating the philoso-phy, strategy and policies of the function. He has speciﬁc expertise in the areas of Performance Man-agement, Compensation, Feedback & Talent Management. He has been instrumental in Transforming Organisations over the last 15 years. He regularly tweets and publishes on LinkedIn.
Rajan has been trained by Harvard Business Publishing in Case study methodology, DDI in Performance Management & Coaching, by SHL in OPQ Assessments. He is an international speaker, expert in the areas of Human Resources & Performance Feedback.
Rajan is Masters in Personnel Management & Industrial Relations from Panjab University, Chandigarh. He is certiﬁed in Organisation Design from IIMB and in Behaviour Economics 101 from Rotman School, Toronto.
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